Privacy Policy

This Privacy Policy explains how DigiSky WhatsApp collects, uses, and safeguards information when you use our platform, APIs, and website.

1. Information We Collect

We collect account information (name, email, company, phone), billing details, API usage data, and message metadata (delivery status, timestamps) needed to provide the Service. We do not read or store the content of end-user messages beyond what is required for delivery and troubleshooting.

2. How We Use Information

We use collected data to operate and improve the Service, process payments, provide customer support, send product updates, and comply with legal and regulatory obligations.

3. Data Sharing

We share data with telecom carriers, WhatsApp/Meta, and payment processors strictly as needed to deliver messages and process payments. We do not sell your data to third parties.

4. Data Security

We use encryption in transit, access controls, and regular security reviews to protect your data. No system is perfectly secure, but we work to maintain enterprise-grade protection at all times.

5. Data Retention

We retain account and usage data for as long as your account is active, and for a reasonable period afterward to comply with legal, tax, and regulatory obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the email below, subject to applicable legal requirements.

7. Contact

For privacy questions, contact us at sales@digisky.live.