Conversational Commerce for Logistics

Real-time tracking, delivery updates, and proof-of-delivery via WhatsApp and SMS for logistics and courier businesses.

40%
Fewer Support Calls
98%
On-time Notifications
30%
Faster COD Collection
24/7
Tracking Updates
The Challenge

"Where Is My Order?" Floods Support Lines

Customers calling in for delivery status overwhelm support teams and slow down operations. Proactive, automated tracking updates cut support volume and improve delivery satisfaction.

Features

Built for Logistics

Real-time Order Tracking

Give customers live tracking links updated at every checkpoint.

Delivery Updates

Automatic notifications for dispatch, out-for-delivery, and completion.

Proof-of-Delivery Capture

Collect and share delivery confirmation directly in chat.

COD Confirmation Alerts

Confirm cash-on-delivery orders before dispatch to reduce RTOs.

Failed Delivery Rescheduling

Let customers reschedule failed deliveries with a single tap.

Driver-Customer Chat

Enable direct, secure chat between drivers and customers.

Use Cases

Every Step of the Customer Journey

Order Dispatch Alerts
Live Tracking Links
Delivery Confirmations
COD Payment Reminders
Failed Delivery Rescheduling
Return Pickup Requests
Feedback Collection
Driver Communication
Integrations

Works with Your Existing Stack

Shiprocket Delhivery Shopify WooCommerce Google Maps SAP

Ready to Transform Logistics?

Cut support costs and delight customers with proactive delivery communication.